Frequently asked questions

We selected a couple of questions you might have and gave the answers for them.

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You can follow our step-by-step video guide to setup your Ultra Range X device using a desktop computer or laptop:

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You can follow our step-by-step video guide to setup your Ultra Range X device using your mobile phone:

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No! There is no limit, so you and your family can all connect to the extended Wi-Fi signal no matter where you are in your home.

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UltraRangeX works with any device if it connects to Wi-Fi! This means that even if you have an old computer, laptop, phone, or TV's - it works perfectly! Any model, any generation, it can connect to UltraRangeX.

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Yes! Unlike your router, UltraRangeX does not have to be plugged into a phone jack, so you can relocate it to any outlet in your home, office, hotel, and basically anywhere. We made it so compact and easy to fold, so you can travel with it and take it wherever you go!

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We ship from our Florida warehouse with Express Shipping, you can expect the shipment to arrive within 2-10 days, to your doorstep! Our dedicated team works 24/7 to make sure your UltraRangeX will get to you as soon as possible. You will receive an email confirmation with your tracking number after your order is shipped. You may track your package or sign up for SMS shipping alerts by going to the carrier’s website, www.UPS.com. Thank you for your business!

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UltraRangeX works up to 300Mbps.

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: Yes! With additional UltraRangeX’s, you can extend your wireless internet signal even further and create an even stronger connection for all your devices, and cover more dead spots with a stable connection. The more UltraRangeX’s you’ll take, the better coverage you'll get, with a lower price per unit.

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Ideally the best location is half-way between your wireless router and your computer, but the device MUST be within the wireless range of the wireless router.

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Yes! Wherever you have a wall socket and Wifi, UltraRangeX will extend your internet signal to cover all of your dead spots! Like the balcony, basement, or even the garage.

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WPS supports WPA/WPA2 security, if your router is using WEP security you will need to reconfigure the security setup of your router to WPS.

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Depending on the structure of your home and the speed of your existing router up to 300Mbps.

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In indoor conditions the Wi-Fi signal can extend up to 230 feet (70 meters) depending on obstructions.

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The device supports WAP and WAP2 for protected setup (Wi-Fi Protected Access®: WPA-PSK, WPA2-PSK).

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: You need firstly, to check if the indicator light on the booster is blinking, the device needs few seconds to prepare the Wi-Fi signal. Make sure your internet source is close to the device, so you are in its range, if SSID still not show up in your Wi-Fi list, try to disable Wi-Fi on your PC or phone and enable again. Or forget the SSID name you did setup and then search again.

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: Yes, Find the Reset button on the side surface of the device, then plug the device to power, wait for a few seconds. Then press the reset button for about 3 seconds, the device is reset.

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UltraRangeX Is a Wifi repeater, which means that it takes the wifi signal from your router and extends it, it’s like having another router but with the same wifi network. You can easily increase your current wifi range with UltraRangeX. For example: If your router is on the 1st floor, and your bedroom is in the 3rd floor, you are probably getting 10% of your potential speed on the 3rd floor. Using the UltraRangeX you can easily increase your Wifi speed by putting it between your bedroom and your router, so it will extend your wifi to the 3rd floor and will give you the highest wifi speed you can get! Let’s say you want to extend the wifi range to your backyard, garage, basement, or other spaces - you can easily plug another UltraRangeX to extend the wifi range to reach more dead wifi spots.

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Yes. UltraRangeX can be used to extend your smartphone Hotspot Wifi range. This is a huge bonus if you use your Hotspot a lot! Another trick for lowering the Internet cost is to replace your router with a cheap 5G SIM card and use it with the UltraRangeX to Extend your Internet all over the house.

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It takes less than 3 minutes to get UltraRangeX up and running. Plug in your wall, Search for the 'WiFi-Repeater' signal, Then click on 'Connect' and enjoy high speed internet.

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Having multiple UltraRangeX's throughout your home not only boosts your signal, but it also greatly improves your range as well. To get the maximum distance anywhere in your home (or yard), we recommend having at least 3-4 UltraRangeX's positioned around the far ends of your home to get greatest benefit.

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